For a comprehensive description of our shipping and return policies, please check out our Shipping & Policies page!
Damaged, unused, or unopened orders may be returned within 15 days of receipt for an exchange or refund. Once we have received the returned item(s), the charges will either be credited back to you for a refund or new item(s) of equal value will be shipped to you at no charge for an exchange (please note that initial shipping costs are non-refundable).
Used or opened items cannot be returned. Please also note that custom orders are non-refundable once your order is confirmed!
In any case, if you are not 100% satisfied with your item(s), we want to hear from you! Please contact us as soon as possible, so that we can resolve the issue quickly. We truly want you to be happy!
We can cancel your order up to 24 hours after it is placed. Please contact us as soon as possible if you feel you have made a mistake on your order.
Standard orders are shipped within 2 weeks. Custom orders are shipped within 3 weeks. Please contact us if you have any questions about your order!
We offer an expediated shipping option at the check-out!
Matte is the highly recommended finish for our art prints! They bring our images to life in a way that another type of finish just couldn’t!
All prints are produced on high quality, matte-finish archival paper that will last over a lifetime. Prints can also be produced on a satin-finish archival paper, if preferred.
Our prices vary based on sizes! To download our price list, please click here!
All images are original photography by Charlene Precious that have been carefully captured and transformed into art that evokes nostalgic emotion!
Absolutely! Please contact us to let us know your licensing needs and we are happy to help!
Please tell us about your custom size needs through our custom order form and we will be happy to accommodate you!
Absolutely! It is always our pleasure to work with you on your special and/or custom requests - there are so many possibilities! Please share your thoughts with us through our custom order form and we can start exploring!
Thank you for reaching out to us! You can expect to hear back from us within 48 hours. We look forward to chatting with you!
We accept all major credit cards or Paypal.
Yes, we do! We are excited about our international customers and have tried to offer the most reasonable shipping rates possible.
Absolutely! We are always looking for wholesale opportunities. If you are interested in carrying Charlene Precious nostalgic art prints in your store, please complete our wholesale contact form here, so we can get chatting!
Only our discount canvas art formats are currently available in select retailers and independent stores – please take a look at our Retailers page for more information. Art prints are strictly available directly from our online shop!
We take your privacy very seriously and will never share or sell your information to any third party. All information we collect is solely used to contact you about your order if necessary, unless you’ve specifically consented and signed up for news and promotional communication updates. Transactions on our site are secured using up to 256-bit SSL encryption technology. This ensures that your personal information stays out of the wrong hands and cannot be read or intercepted as it travels through our payment processing system.